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Privacy Policy

Last Updated: February 9, 2026

1. Introduction

TrackQR ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our QR code generation and analytics service.

2. Information We Collect

Information You Provide

• Account information (email address, name)
• Payment information (processed securely through Paddle)
• QR code content and customization preferences
• Communications with our support team

Automatically Collected Information

• Device information (device type, operating system)
• Usage data (features used, pages visited)
• IP address (hashed for privacy)
• Browser type and version

QR Code Scan Analytics

When someone scans your QR code, we collect:

• Anonymized IP address (hashed)
• Device type (mobile, tablet, desktop)
• Approximate location (country/city level only)
• Timestamp of scan
• Referrer URL (if available)

Note: We do not collect personally identifiable information from QR code scanners.

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our service
• Generate and manage your QR codes
• Provide analytics and insights
• Process payments and subscriptions
• Send service-related notifications
• Improve our service and develop new features
• Prevent fraud and abuse
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Payment Processors: Paddle (for payment processing)
• Service Providers: Hosting, analytics, and infrastructure providers
• Legal Requirements: When required by law or to protect our rights

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. QR code data and analytics are retained for the duration of your subscription and up to 30 days after cancellation.

6. Security

We implement industry-standard security measures to protect your information, including:

• Encryption in transit (HTTPS/TLS)
• Secure database storage
• Regular security audits
• Access controls and authentication

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of marketing communications
• Object to data processing

8. Cookies and Tracking

We use essential cookies to maintain sessions and provide functionality. We also use analytics cookies to understand how users interact with our service. You can disable cookies in your browser settings.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect information from children under 13.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our service.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]
Address: [Your Company Address]

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